Nikhita’s goal is to help businesses across the world power their own digital branch to stay in continuous connection with their customers.It was an exit of epic proportion: Subrah Iyar, co-founder and former CEO of WebEx, sold his company to Cisco for $3.2 billion in 2007. Nikhita has worked closely with several of the world’s leading organizations, such as MUFG and Van Lanschot, to help them power their own digital channel and deliver a seamless, premier service experience to their clients. She is responsible for driving partnerships and designing solutions in financial services, real estate, legal, talent management, entertainment, luxury lifestyle, design, architecture, fashion, event planning, automotive, distribution, retailer management, and more.
Being a key team member at Moxtra, Nikhita has helped the company grow its business over the course of Moxtra’s journey in a number of different industries. Nikhita works with businesses across verticals to help them deliver a premier service experience to their customers through their own private digital channels. A Moxtra-powered digital channel makes it extremely easy and convenient for customers to do business with an organization, whilst enabling organizations to manage staff to be responsive. Moxtra-powered private digital channels provide a one-stop experience for your customers to reach into your organization and get premier service, anytime, anywhere. Moxtra’s Customer Collaboration Platform powers your OneStop Digital Channel, in every customer's pocket. Nikhita Iyar leads the Strategic Business Development team at Moxtra. Presented by Nikhita Iyar, Strategic Business Development The virtual branch of business offering powers digital resilience for the future by engaging customers remotely while offering the human touch of an immersive, collaborative experience- from their pockets. Additionally to brand virality, by leveraging an ever-present digital experience in customers’ devices, there is an unlimited potential to increase revenue by offering a secure branch of business wherever customers are, reducing the need for brick and mortar locales and increasing geography in order to grow the customer base.ĭieter Antoine, Head of Digital Transformation and Customer Experiences at BNP Paribas, sits down with Moxtra to discuss the BNP digital journey and maintaining their reputation as “the bank for the changing world” with their own Moxtra-powered portal.
As a result, businesses are able to develop persistent and continuous relationships and create more value for their brand. Using private digital channels, customers are able to reach in anytime, anywhere and receive managed, timely responsiveness. Moxtra’s OneStop platform allows organizations to deliver premiere and personalized service through their own branded portals. In this webinar, we will be joined by BNP Paribas to explore what creating convenient customer experiences in banking entails as consumer expectations are shifting to on-demand expectations in today’s digital age.
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